FAQs

How soon can I get an appointment?

Our books are currently full and we are not taking on new clients at the moment. Our website will be updated when appointments become available.

What appointment times are available?

Typical business hours are 10:30am to 4:30pm Tuesday to Friday.

How long is a session?

A normal individual session is 50 minutes long. However, variability can be arranged based on needs.

Is there parking available?

Yes, off-street parking is available.

How do I make an appointment?

To make an appointment, please email us at admin@goodwoodpsychology.com.au for details.

Do I need a referral from a doctor?

A referral from a doctor is not required to attend sessions with a psychologist. However, if you want to claim the Medicare rebate you will need to see your doctor for a Mental Health Care Plan.

How do I access my private health cover rebate?

You do not have to have a referral from your doctor to access private health cover rebates for psychology, you just need to make an appointment. You should check the amount of your rebate with your fund, and ensure you have cover for psychology, before attending an appointment.

Are sessions confidential?

Information provided to psychologists is confidential. This means we will not disclose your information (or that you have even contacted us) without your permission. The Ethical Code makes it a requirement that there are some exceptions. Psychologists must provide a report to your referring doctor if they are seeing you under a Mental Health Care Plan. Also, psychologists must disclose minimal information related to safety if they are concerned about risk (specifically that you or another person is at risk of harm). Psychologists are also bound by law to report suspected child abuse or that of a vulnerable adult.

What is the Medicare rebate for services provided by Goodwood Psychology?

Currently, the Medicare rebate is $141.85 per consultation for a Clinical Psychologist.

What if I need to cancel?

A minimum of 48 hours (excluding weekends and public holidays) is required when cancelling appointments. Charges for cancelations of less than 48 hours are as follows:

0-24 hours notice, 100% of fee;

24-48 hours notice, 50% of fee.

If you need to cancel an appointment, please notify the office as soon as possible by sending an email to admin@goodwoodpsychology.com.au

Urgent Support

If you are in need of immediate assistance, please use the available services below (all phone numbers are 24/7):

If a life is in danger call 000 - Website
Mental health emergency call 13 14 65
Beyond Blue (depression, anxiety) call 1300 22 4636 - Website
Lifeline (crisis support, suicide prevention) call 13 11 14 - Website